Share 'Pain in my upper back, shoulders, and neck'

Can someone please help me I am getting horrible pain in my upper back, shoulders, and neck. I have tried rubs, ice, and sleep. When I sleep especially on my side it gets worse and my arms go numb. I am in pain and its been like this for months. I am getting horrible cramps in my shoulders and neck help!! I also have bone spurs on my neck from when I cracked it. I am a mess does anyone have any i…